New Interview on Web Host Directory UK
1. What would you say is your company’s main strength?
Netcetera has always been a visionary company with a passion to bring new technologies to the market early and to deliver a high standard of service to our clients with technical expertise always on hand and accessible to our customers.
2. What makes you different from other web hosting companies?
We have serviced the Hosting Market since 1996, which in industry terms proves we are highly experienced.We have adapted our procedures to meet the high expectations and constantly changing demands of today’s marketplace.
We offer a Free 24/7 phone technical support. Each new client is allocated an account manager to assist with their individual requests; this means there are no phone queuing systems and no email auto responses and we also provide automation and technical support services to ensure there are no barriers to success for clients without a technical background.
There will always be a voice at the end of the phone which proves our dedication to servicing clients’ needs in what can be quite a daunting environment.
As well as providing a full suite of services on shared servers at Netcetera we take the time to understand our clients business and provide support for transition to dedicated servers or co-location as their business growth demands.
3. How do you define Web Hosting?
As a company we define Webhosting as assessing the needs of the Global market reflecting the widespread “thirst” for information.This broadly speaking means creating a solution for the individual or organisation which allows ease of access, technical guarantees regarding uptime etc, and peace of mind.
New: This must be reflected in a Solution which readily suits the clients requirements. Netcetera provides all of the technical knowledge and infrastructure to support organisations or individuals in getting their own web site on the Internet quickly, efficiently and reliably. This includes providing web servers,
Internet connectivity, controlled environment within Datacenter space and all surrounding services like domain registration, DNS management, Secure Certificates, backups and recovery, control panels, payment processing services etc.
4. Who is your target market?
We have an extensive range of products which are constantly monitored
and upgraded to suit our targeted markets.We have a range of Shared Hosting Options which target the Individual
Home User, SME organisations which require secure ecommerce access and high traffic capabilities.
We also have a range of Dedicated Servers and Custom Build Options for
Large Corporate Bodies and the advanced Developer.
As all our packages are ASP.NET enabled we feel we can create an
economical and efficient solution for any organisation.
5. Describe what you are doing to anticipate the next year of Internet growth?
Datacenters in Europe are critically close to exceeding their limits and we are very happy to announce that we can offer our clients the space, power and bandwidth they require.
We can provide companies the IT solutions they need to focus on their core business instead of managing servers, networks and firewalls often at a significant cost savings.
We have adopted a policy of continuous improvement ensuring we deliver Quality services (supported by our ISO accreditation) and a genuine customer focus throughout the business.
This approach we believe will result in significant increase in market share.
6. Where will you be in 5 years?
In 5 years time we aim to have achieved and surpassed our current mission statement.”Our mission is to become one of the top 5 European providers of Internet Hosting and E-Commerce Solutions to the Small and Medium sized Enterprise (SME) market.”
We know that with continued dedication to Microsoft and the Growth of ASP.NET this is highly likely.
7. Why should a web developer choose you over someone else?
Netcetera were a pioneer in providing Reseller Hosting Packages and building a responsive relationship with our developer clients – we listen to the feedback we receive and ensure we tailor our products to allow developers the best solution to support their business needs and maximise profits.
Our variety of Hosting solutions is the immediate factor that a web developer would choose.Our levels of support, after sales service and industry knowledge would also be a great deciding factor.
Any web developer is obviously at the fore of the technology market place when it comes to new products and services, and with Netcetera they would have access to the latest technologies (including PHP, MySQL,
ASP.NET) knowing that the support would be guaranteed and any further developments would be made readily available to them.
8. Describe the support services that you provide.
We offer 24/7 support via telephone, ticket and live chat.
9. List your web hosting categories i.e. shared, reseller, dedicated
Our offers reach from Custom Built over a range of Dedicated Server Solutions and also Shared Web Hosting Products, ideal for the first time web user and blogger through to the web designer/reseller.
The ONE Package LITE is an ideal starter package giving you everything you need to publish a web site – at just £25 per year. The RESELLER Package is ideal for those wishing to create an unlimited number of web sites at a fixed price of just £25 per month – the best value in the UK!
Netcetera’s range of packages and features suit all budgets/
- Instant Account Activation
- 30 day Money Back Guarantee
- 24/7 Technical support
- Latest Technologies including PHP, MySQL, ASP.NET
- Powerful Control Panel
- 99.9% Service uptime guarantee
ONE Package Lite
For more information please visit www.webhostdir.com: